Why Choose YFNCG?
Fully Insured
Unlike other providers, our technicians are insured up to $10,000,000. Proof of insurance available upon request.
Local Experts
YFNCG's expert technicians are professionally trained and happy to help you with any technology problem.
Unparalleled Service
From first contact to completing your appointment, you'll experience stellar service from people who care.
Get to Know Your Friendly Neighborhood Computer Guy!
How Our Company Values Affect You:
Ownership
Here at Your Friendly Neighborhood Computer Guy, we are committed to going the extra mile and seeing your project through to the end. Your goals are our goals, so we strive to make sure your needs are met.
Caring
Since our clients are our number one priority, we sincerely care about the success of your project. We’re here to listen to your unique needs and implement the best solutions for you personally.
Craftsmanship
We take great pride in the quality of our work, pay attention to details, and constantly strive for excellence. That means you can depend on us to get the job done right!
Collaboration
We believe in the power of communication, and you are our most important partner! Tell us how you’d like for your project to be done, and we will work with you to ensure that you get exactly what you need.
What Our Customers Say:
FAQ
Q: Where are you located?
A: All of our technicians are mobile, so we come to you! Just one call to our friendly Customer Care Team, and we’ll send a tech right to your home or office!
Q: What services do you provide?
A: We’re proud to offer a wide variety of technology-related services. Some of our specialties are low-voltage cabling, TV mounting, networking, and computer work. Click here to view our full list of services!
Q: Do you provide commercial services?
A: We love working with businesses in our community! We’ve helped countless businesses just like yours with a wide variety of technology projects. We’ve installed low-voltage cabling, set up POS systems, configured VOIP phones, implemented wireless networks, and much more.
Q: What is your cancellation policy?
A: If you call to cancel at least 72 hours before your appointment, you’ll be charged a $39 fee. If you cancel within 72 hours of your appointment, the cancellation fee will be equal to a one-hour charge. Please see our TOS for our full cancellation policy.
Q: I see a transaction on my credit card before my appointment has taken place, what happened?
A: Prior to sending a technician we always verify card information by placing a temporary hold (much like a hotel) for the estimated amount of time your appointment will take. This is simply a pre-authorization, and is not a settled charge. Once your appointment is completed we will adjust your final bill according to the exact amount of time your technician spent on site. If your appointment took less time than the amount your card was authorized for, those additional funds will be released. If your appointment took longer than we estimated, you will see a second charge for the amount in excess of the original hold.
